1. Information We Collect
When you browse, register, or place an order on our Site, we may collect the following types of information:

  • Personal Identification Information: Full name, email address, phone number, shipping address, and billing address.
  • Order Information: Products purchased, order history, order value, and delivery preferences.
  • Payment Information: We do not store your complete card or banking details on our servers. Payments are processed through secure, third-party payment gateways, and only limited transaction information (such as payment status and order reference) is retained by us.
  • Account Information: If you create an account with us, we collect your login credentials (email and encrypted password).
  • Technical Information: IP address, browser type, device type, operating system, and general location, collected automatically when you visit the Site.
  • Cookies and Usage Data: Information about how you browse and interact with our Site, including pages visited, time spent, and items added to your cart.
  • Communications: Any information you provide when you contact our customer support team, submit a query, or leave a review.

2. How We Use Your Information

We use the information collected for the following purposes:

  • To process, confirm, and deliver your orders.
  • To communicate with you regarding your orders, account, or customer service requests.
  • To send you promotional offers, discounts, and updates, where you have opted in to receive such communications.
  • To improve our Site’s functionality, product range, and overall shopping experience.
  • To detect, prevent, and address fraud, unauthorized transactions, and technical issues.
  • To comply with applicable legal and regulatory obligations.

3. Cookies

Our Site uses cookies and similar tracking technologies to enhance user experience, remember your preferences, and analyze traffic patterns. You can control or disable cookies through your browser settings; however, doing so may affect certain features of the Site, such as your shopping cart or login session.

4. Sharing of Information

We do not sell, rent, or trade your personal information to third parties for their marketing purposes. We may share your information only with:

  • Payment Processors: To securely complete your transactions.
  • Delivery and Logistics Partners: To ship your orders to the correct address.
  • Service Providers: Third parties who assist us with website hosting, analytics, or customer support, under confidentiality obligations.
  • Legal Authorities: Where required by law, court order, or to protect our legal rights.

5. Data Security

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including order fulfillment, customer service, legal, and accounting requirements.

7. Your Rights and Choices

Depending on your location, you may have the right to:

  • Access, correct, or update your personal information.
  • Request deletion of your account and associated data.
  • Opt out of marketing emails at any time by using the “unsubscribe” link in our emails.
  • Request information about how your data is being processed.

To exercise any of these rights, please contact us using the details provided below.

8. Children’s Privacy

Our Site and services are not directed toward children under the age of 13 (or the applicable age in your jurisdiction), and we do not knowingly collect personal information from children.

9. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. Any updates will be posted on this page with a revised “Effective Date.” We encourage you to review this policy periodically.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how your personal information is handled, please contact us at:

Lost Intricacy Website: https://lostintricacyy.us/
Email:support@lostintricacyy.us